What We Do

We're focused on adding value to your business from day one.

To help members take advantage of all the exclusive member services and benefits made available to them, here is a summary of what we do, showing the value we can add to your business from day one.


Offer 24/7 Expert Advice

We are committed to adding value to members with our advisory service of eight regional managers around the country and an in-house lawyer who are all experts in industry regulations and identifying law changes that will impact our members' businesses and industry.

Our advice is available 24 hours, 7 days a week. For more information please refer to our advisory services.



Advocacy Services

Hospitality New Zealand is the voice of the hospitality industry that represents its members and the wider industry through our professional advocacy and lobbying on all industry issues affecting hospitality businesses.



Provide Hospitality Business Resources

As part of our service we have over 130+ business resources on employment, alcohol licensing, general hospitality issues. If you are a member you can sign in here!



Events and Networking

Upon joining you will automatically become a member of your local Branch and from time to time your Branch will hold informative seminars and meetings to keep you informed and up to date with local issues and best practices. Hospitality NZ hosts its annual conference in a different region every year so all members and hospitality business owners have the opportunity to attend a conference near by. Click here to view the upcoming industry events.

The opportunity to meet other industry colleagues at local branch meetings, functions, seminars, sporting events, our annual conference and future leaders day events are great for both loyal and new members who can still learn, share and offer great support.



Training Academy

Hospitality NZ's Training Academy delivers on nationwide seminar and workshop series that are affordable and smart so you can focus on maximising your profitability and productivity. The Training Academy covers topics from customer service, smart leadership, food costing and menu engineering, LCQ and employment.Click here to view the latest training seminars and book online today!



Awards for Excellence Programme

The Awards for Excellence programme allows members from across the country to enter for free and be judged amongst the best. For many Award entrants, the accolades from peers and monetary value in winning an Award holds a value that no hospitality business can buy. The winners of Hospitality NZ's Awards for Excellence are announce at a prestigious black tie dinner sponsored by Lion. This is held every year as part of the annual conference programme.

The opportunity to showcase your business and to celebrate success comes with significant media coverage at both regional and national levels and key the trade publications such as Hospitality Business Magazine and Restaurant and Cafe news. Click here to view the current and previous winners of the Hospitality NZ Awards of Excellence.



Membership Communications

Hospitality New Zealand sends monthly communications to its members in the form of the printed ServiceLine newsletters or e-newsletters called E-Line.

ServiceLine is a professional printed newsletter that is designed to be a 10 minute read with functional information that will help our members with their businesses and to be aware of industry issues that Hospitality NZ is currently working on.

E-Line is a personalised e-newsletter offers members an alternative method of receiving relevant and recent industry information and issues, it has over 3,000 email subscribers.

A weekly update is also emailed to members as a reminder of what's happening in the upcoming weeks, allowing members time to take action on the information provided, if required.



Hospo Recruit - Recruitment Solutions

Hospo Recruit is Hospitality NZ's latest service that caters for the recruitment needs of members, and is designed to put the right people in your hands. Members can choose from different recruitment packages with special pricing for members. Labour Market Test (LMT) reports can also be generated for Immigration purposes when the position is offered to a person from overseas. Exclusive to Hospo Recruit is Hospitality NZ's Talent Pool where thousands of hospitality job seekers have registered their interest.

Click here for more information on Hospo Recruit.




A Free Online Listing for all Hospitality NZ Members

Kiwi Hospitality is the official business directory of all Hospitality New Zealand members' businesses around New Zealand. This site is designed for travelers and customers to find great hospitality services and products offered near by or where you plan to be.

Our friendly kiwi guide will help you find a place to drink, eat, sleep or see what entertainment events are on and special deals. Click hereand start searching now.




Offer Significant Savings

We are continuously supporting members by offering them valuable deals that help their bottom line. Click here to view our Member Benefits Directory where you will view a number of negotiated preferential purchasing benefits that offer members unique or exclusive offers from our great partners like SKY TV, Marsh, Smartpay, Noel Leeming, Spark, Genesis Energy, QJumpers plus loads more suppliers of the hospitality industry!



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