Training and Events Calendar

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October 2017

Friday 20 October

Hawkes Bay Anniversary

Hawkes Bay Anniversary Day falls on Friday 20 October 2017 and will be observed as a public holiday.

Monday 23 October

Labour DayLabour Day

Labour Day usually falls on the fourth Monday of October and is observed as a public holiday. This year, Labour Day falls on Monday 23 October.

Wednesday 25 October

Host Responsibility Training - Morning (South Canterbury)Host Responsibility Training - Morning (South Canterbury)

Stay above the law - compliance through customer service.

Host Responsibility Training - Afternoon (South Canterbury)Host Responsibility Training - Afternoon (South Canterbury)

Stay above the law - compliance through customer service.

Monday 30 October

Marlborough Anniversary Day

Marlborough Anniversary Day falls on Monday 30 October 2017 and will be observed as a public holiday.

Appearance is Reality - How well-presented properties can make you moneyAppearance is Reality - How well-presented properties can make you money

The aim of this event is to help our Hospitality NZ Canterbury members understand the services available to you when sprucing your properties on any budget.

Tuesday 31 October

Northland Annual Bowling TournamentNorthland Annual Bowling Tournament

All members of the HNZ NorthlandBranch are invited to the annual bowling tournament on Tuesday 31 October 2017.

November 2017

Wednesday 1 November

Leadership 101 Workshop: Stepping up into Leadership (Auckland)Leadership 101 Workshop: Stepping up into Leadership (Auckland)

Becoming a leader of a diverse team of staff can be quite a daunting experience for many people. This full day workshop aims to provide you with a variety of tools and ideas to make the “step up” a little easier and a whole lot more fun!

Thursday 2 November

Customer Service/Sales and Handling Complaints Workshop (Auckland)Customer Service/Sales and Handling Complaints Workshop (Auckland)

This session focuses on creating an exceptional customer experience by focusing on how to provide great customer service and how to successfully turn a protentional negative into a positive when it comes to customer complaints.

Wednesday 8 November

Check for Meth & How to leverage Online Channels and Increase Revenue WorkshopCheck for Meth & How to leverage Online Channels and Increase Revenue Workshop

Northland Accommodation members are invited to attend this informative workshop.

Monday 13 November

2017 Auckland Branch Bowls Tournament2017 Auckland Branch Bowls Tournament

Join us for a great afternoon of bowls on the green! The Auckland Branch Bowls Tournament will be held on 13 November from 12pm to 5pm.

Tuesday 14 November

Performance Management Workshop (Hamilton)Performance Management Workshop (Hamilton)

This workshop is focused on assisting you to identify, understand and deal with poor performance within your team, but perhaps more importantly to put some measures in place to prevent it from developing in the first place.

Customer Service and Handling Complaints Workshop (Hamilton)Customer Service and Handling Complaints Workshop (Hamilton)

This session focuses on creating an exceptional customer experience by focusing on how to provide great customer service and how to successfully turn a protentional negative into a positive when it comes to customer complaints.

Wednesday 15 November

Performance Management Workshop (Nelson)Performance Management Workshop (Nelson)

This workshop is focused on assisting you to identify, understand and deal with poor performance within your team, but perhaps more importantly to put some measures in place to prevent it from developing in the first place.

Customer Service and Handling Complaints Workshop (Nelson)Customer Service and Handling Complaints Workshop (Nelson)

This session focuses on creating an exceptional customer experience by focusing on how to provide great customer service and how to successfully turn a protentional negative into a positive when it comes to customer complaints.

Friday 17 November

Canterbury Anniversary Day

Canterbury Anniversary Day falls on Friday 17 November 2017 and will be observed as a public holiday.

Monday 20 November

Bacardi Bowls Tournament 2017Bacardi Bowls Tournament 2017

The Bacardi Cup Bowls Tournament has been running now for over 50 years and Taranaki will play host to 2017's event in November.

59th New Zealand Liquor Industry Golf Association Tournament 201759th New Zealand Liquor Industry Golf Association Tournament 2017

59th NZLIGA Tournament to be held at the Palmerston North Golf Club

Tuesday 21 November

Customer Service and Handling Complaints Workshop (Napier)Customer Service and Handling Complaints Workshop (Napier)

This session focuses on creating an exceptional customer experience by focusing on how to provide great customer service and how to successfully turn a protentional negative into a positive when it comes to customer complaints.

Monday 27 November

Chatham Islands Anniversary Day

Chatham Islands Anniversary Day falls on Monday 27 November 2017 and will be observed as a public holiday.

Tuesday 28 November

Customer Service and Handling Complaints Workshop (Queenstown)Customer Service and Handling Complaints Workshop (Queenstown)

This session focuses on creating an exceptional customer experience by focusing on how to provide great customer service and how to successfully turn a protentional negative into a positive when it comes to customer complaints.

December 2017

Monday 4 December

Westland Anniversary Day

Westland Anniversary Day falls on Monday 4 December 2017 and will be observed as a public holiday.

Monday 25 December

Christmas DayChristmas Day

Christmas Day is observed on December 25 as a public holiday - Sale of Liquor Restrictions apply.

Tuesday 26 December

Boxing DayBoxing Day

Boxing Day occurs on 26 December and is observed as a public holiday.

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